baajee believes that gambling should always be an enjoyable form of entertainment. This page outlines the tools, resources, and guidelines available to all registered players in Bangladesh to help them stay in control of their gaming activity at all times.
At baajee, responsible gaming is not an afterthought — it is woven into the fabric of how the platform operates. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and Rajshahi, and we understand that each player brings a different level of experience and personal circumstance to the platform.
The fundamental principle that governs baajee's approach to responsible gaming is simple: gambling is a leisure activity, and like any leisure activity, it must be kept in balance with the rest of your life. When that balance tips — when time, money, or emotional energy dedicated to betting begins to affect your daily responsibilities, relationships, or wellbeing — it signals that it is time to use the tools and support that baajee has made available to you.
baajee actively monitors account activity to identify patterns that may indicate problem gambling behaviour. Where such patterns are detected, our support team may reach out proactively to check in and offer assistance. This is not punitive — it is part of our commitment to creating a safe environment for every player who chooses to use the baajee platform.
Answer honestly. If you reply "Yes" to two or more of these questions, we encourage you to use baajee's responsible gaming tools or contact support.
Every registered baajee player has access to the following responsible gaming features. You can activate any of these tools by logging in and visiting your account settings, or by contacting our support team directly.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is active, it takes effect immediately and cannot be increased until a mandatory 48-hour cooling-off period has elapsed. Lowering a limit takes effect straight away. Limits can be set in BDT (৳) starting from as low as ৳500 per day.
Take a short break from the baajee platform without permanently closing your account. Time-out periods are available in durations of 24 hours, 48 hours, 7 days, 14 days, or 30 days. During a time-out, you will be unable to log in, place bets, or access any gaming features. Existing account balances are preserved and remain accessible after the time-out expires.
If you feel you need a longer or permanent break, baajee's self-exclusion feature allows you to close your account for a defined period of 3 months, 6 months, 12 months, or permanently. Self-exclusion requests are processed within 24 hours. During self-exclusion, baajee will also suppress any promotional communications to your registered email and phone number.
In addition to deposit limits, players can set a maximum loss threshold per session, per day, or per week. When the loss limit is reached, the system automatically prevents further wagering until the limit period resets. This tool is particularly useful for players who want to maintain a strict budget across cricket betting, slots, live casino, and instant-win games.
Some players find that bonus offers, promotional emails, and notifications increase the temptation to gamble more than intended. baajee allows any registered player to opt out of all promotional communications at any time. Simply contact [email protected] with the subject "Promotional Opt-Out" and your account will be removed from all marketing lists within 24 hours.
The baajee support team is available around the clock, every day of the year, to assist any player who has concerns about their gambling behaviour. Whether you want to activate a limit, request self-exclusion, or simply talk through your situation, our team will respond promptly and without judgment. Reach us at [email protected] at any hour of the day.
Activating any of baajee's responsible gaming features takes only a few minutes. Follow the steps below, or contact support directly if you prefer assistance.
| Limit Type | Available Periods | Minimum (BDT) |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | ৳500 |
| Loss Limit | Per Session / Daily / Weekly | ৳200 |
| Time-Out | 24h / 48h / 7d / 14d / 30d | N/A |
| Self-Exclusion | 3 months / 6 months / 12 months / Permanent | N/A |
| Promotional Opt-Out | Indefinite (until reversed) | N/A |
Problem gambling does not develop overnight. Understanding the early warning signs can help you or someone you care about take action before gambling causes serious harm.
baajee's internal tools are the first line of defence, but professional help is available for players who need more intensive support. The following organisations provide guidance, counselling, and crisis support.
The National Institute of Mental Health (NIMH) in Dhaka provides professional mental health services including counselling for behavioural addictions. Visit in person or contact through official government health channels.
Gambling Therapy is a free global service offering online support to players and their families affected by problem gambling. Their service is available in multiple languages and accessible to players in Bangladesh via their website.
Gamblers Anonymous is a mutual support fellowship for people who have identified a gambling problem. Their twelve-step programme and peer support network has helped millions of people worldwide regain control of their gambling behaviour.
For immediate assistance from baajee, contact our responsible gaming team at [email protected]. We are available 24/7, every day of the year. We will respond within 2 hours for all responsible gaming requests — faster for urgent situations.
Access to all gaming, betting, and wagering features on the baajee platform is restricted to players who are 18 years of age or older. This is a firm and non-negotiable policy. Age verification is required during account registration, and baajee reserves the right to request proof-of-age documentation from any account at any point. If baajee identifies or is informed that an account belongs to a person under 18, that account will be immediately suspended, all balances will be frozen pending investigation, and any deposits will be returned where legally and practically possible. If you are aware of a minor attempting to access the baajee platform, please notify us immediately at [email protected]. We take the protection of minors extremely seriously.
Now that you are familiar with baajee's responsible gaming tools and policies, you are welcome to explore the platform's games and betting markets. Remember to set your deposit limits before you start, and always play within your means. For any questions, visit our FAQ page or contact support directly. 18+ only.
Gambling should be entertainment. Play within your limits. Self-exclusion and deposit limit tools are always available.